Returns & Exchanges

We stand behind the quality of our luggage and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unused merchandise in its original packaging within 30 days for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label and print it along with the return authorization form to include inside your package.

• 3.
  Pack Your Luggage

  Place the unused items back in their original shipping box with all hangtags attached to ensure the product remains protected during transit.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy; your refund will be processed within 7-10 business days of receipt.